Terms of service

Welcome to andCetra! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. General Conditions

  • By using this website, you confirm that you are at least the age of majority in your state or country of residence.
  • You agree not to use our products or services for any illegal or unauthorized purpose.
  • We reserve the right to refuse service to anyone for any reason at any time.

2. Orders & Payments

  • All orders placed through our website are subject to acceptance and availability.
  • Prices are listed in INR and are subject to change without notice.
  • We reserve the right to refuse or cancel an order at any time for reasons including but not limited to fraud, pricing errors, or stock unavailability.
  • Payments must be made in full at the time of purchase.

    3. Shipping & Delivery

    • Orders are shipped within 7 days from the date of order and payment confirmation.
    •  andCetra is not liable for any delays caused by the courier company or postal authorities after handing over the consignment.
    • Tracking details will be shared upon shipment.


    4. Returns & Refunds

    • Returns must be initiated within 10 days of receiving your product.
    • Free returns are available for all cases.
    • Refunds are processed within 10 days after the returned item is received and inspected.
    • For more details, refer to our Returns & Refunds Policy.

    5. Product Information & Care

    • We take care to ensure product descriptions and images on our site are accurate, but slight variations may occur due to the natural characteristics of the material used.
    • Proper care instructions for the products are available on our website.

    6. Intellectual Property

    • All content, including text, images, and logos, is the property of andCetra and may not be used without prior written consent.

    7. Limitation of Liability

    • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
    • We do not guarantee that our website will be error-free, secure, or uninterrupted.

    8. Changes to Terms

    • We reserve the right to update or modify these Terms at any time. Continued use of the website after any changes constitutes acceptance of the updated Terms.

    9. Governing Law

    • These Terms of Service and any disputes arising from your use of this website or our products shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

    For any queries regarding these Terms, please contact us via our Contact Us page or at support@andcetra.com.